Subscription Terms · Berberine Patches
Subscription Terms · Berberine Patches
Last updated: May 25, 2026
Very important: this document sets out the terms of subscription to the Berberine Patches website. By making a purchase on the site, you expressly agree to these terms. Please read them carefully.
1. Nature of subscription
- Customers may choose either a one-time purchase or a monthly auto-renewing subscription. A subscription is selected only when the customer actively chooses that option and agrees to the recurring terms shown before payment.
- The subscription includes monthly shipping of the Berberine Patches to the address provided by the customer, at the frequency chosen by the customer.
- The first charge is made at the time of ordering. Subsequent charges are automatically made each month until the customer cancels the subscription.
2. Subscription plans available
| Plan | What does it include? | Price |
|---|---|---|
| 1 package | 30 patches · one-month supply | the recurring price shown at checkout |
| 2 packages | 60 patches · two-month supply | the recurring price shown at checkout |
| 3 packages | 90 patches · three-month supply | the recurring price shown at checkout |
The charge is made every month, in the amount of the selected plan, until the cancellation of the subscription. Applicable taxes are calculated and displayed at checkout. The company reserves the right to change the prices and structure of the plans at any time, with prior notification and confirmation of the customer.
3. Automatic Charges
- Billing Authorization: with the first order, the customer authorizes the company to automatically charge the payment method for each future monthly shipment, in the amount of the selected plan, until the subscription is canceled.
- Billing dates: the monthly charge is made on the same date of the month as the first order or on the nearest business day if the date falls on a weekend or holiday.
- Pre-authorization: the company can pre-authorize a token amount (pre-authorisation), to verify the validity of the payment method.
- Responsibility for the validity of the payment method: the customer must ensure that their registered payment method is valid, has not expired and has a sufficient limit. The company is not responsible for declined charges caused by an invalid or expired payment method or insufficient limit.
4. Failed Payment
- If a charge is declined, the company will try to charge the payment method again within the next 3 days.
- If the charge is declined a second time, the company will try again after 7 more days.
- After repeated failure, the company may put the subscription on pause (Pause), until the customer updates the payment method.
- While the subscription is paused, no products are sent and the customer is not charged, until it is reactivated.
- The company may cancel a subscription that remains paused for more than 30 days without updating the payment method.
5. Cancellation of subscription
- Cancellation by the customer: the customer can cancel the subscription at any time, without penalty, through their personal account on the website (berberinpatches.com/cs/account). There is no need to contact customer service to cancel.
- Cancellation deadline: to avoid the next charge, the subscription must be cancelled at least 24 hours before the next billing date. If the cancellation request is received later, the next charge will be made and the cancellation will be effective from the next one.
- Pause: the customer can pause the subscription instead of canceling it. No charges are made and no products are shipped during the pause. The subscription can be reactivated at any time.
- Skip: the customer can skip a shipment without canceling the subscription.
- Cancellation confirmation: upon cancellation a confirmation is sent to the registered email address. Keep the confirmation in case of dispute.
6. Refunds for Subscriptions
- A product that has already been shipped cannot be returned. Canceling a subscription does not entitle you to a refund for previous charges.
- Prepaid quarterly or annual subscription: in case of cancellation before the end of the period no pro-rata refund is provided. The subscription will continue to provide products until the end of the paid period.
- Exception: in case of an duplicate charge, which is due to a proven technical error of the company, the entire amount of the additional charge is returned.
7. Change of subscription plan
- The customer can change the subscription plan, such as the frequency or the size of the package, at any time through their personal account.
- The plan change is effective from the next charge.
- Upgrading a plan results in an immediate charge of the difference, while downgrading is effective from the next charge.
8. Product or Service Discontinuation
The company reserves the right to discontinue the product, change its composition or terminate the subscription service at any time. In this case, the company will inform the customers in advance and the subscriptions will be terminated at the end of the paid period.
9. Cancellation of subscription by the company
The company may cancel a subscription, at its sole discretion, in the following cases:
- Violation of terms of use or subscription terms.
- Abuse of return policy.
- Submitting a chargeback.
- Inappropriate behavior towards the service team.
- Suspected fraud, money laundering or other illegal activity.
- Repeated failures to charge the payment method.
10. Change of Terms
The company may change the subscription terms from time to time. Changes are effective 30 days after they are posted on the website. A customer who does not agree to the changes may cancel the subscription before they take effect without penalty.
11. Questions
For any subscription question: support@berberinpatches.com.
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