Privacy Policy · Berberine Patches

Privacy Policy · Berberine Patches

Last updated: May 25, 2026

This policy explains how Berberine Patches, hereinafter "the company" or "we", collect, use, store and protect the personal data you provide when using our website and services. Protecting your privacy is important to us and we are committed to protecting your data.

1. Data We Collect

We collect personal data that you provide directly to us when:

  • You place an order, including name, email address, shipping address, phone number and payment information.
  • You create an account on the website.
  • You contact customer service.
  • You sign up for a subscription or newsletter.
  • You participate in surveys, offers or prize draws.

In addition, we automatically collect technical information when using the website, such as:

  • IP address, browser type, operating system and device type.
  • Pages visited, time spent and entry and exit pages.
  • Information about your interaction with the website, such as clicking, scrolling and filling out forms.

2. How we use the data

  • Order processing: manage orders and payments, ship products and update status.
  • Customer service: response to requests, return management and technical support.
  • Manage subscriptions: monthly fees, reminders and account management.
  • Marketing: sending offers, updates and newsletters, only with your express consent and with the possibility of deletion at any time.
  • Service Improvement: analyzing usage patterns, improving the user experience and developing products.
  • Security and Fraud Prevention: website protection, fraud detection and prevention and data security.
  • Legal Compliance: compliance with legal obligations, court orders and regulatory requirements.

3. Disclosure of data to third parties

We do not sell, rent or trade your personal data.

We may share limited data with trusted third parties solely for the following operational needs:

  • Payment service providers, to process card payments.
  • Delivery companies, for the delivery of the order.
  • Infrastructure providers such as website hosting and cloud services.
  • email marketing platforms.

These parties are bound by strict confidentiality and data processing agreements and may not use the data for any other purpose. Data may also be disclosed when required by law, court order or request of a competent authority.

4. Cookies

The website uses cookies and similar tracking technologies for the following purposes:

  • The proper functioning of the website, such as the shopping cart and the login to the account.
  • Saving your preferences, such as language and currency.
  • The analysis of usage patterns through Google Analytics.
  • Tracking conversions from marketing campaigns.

You can block or delete cookies from your browser settings, but this may affect the functionality of the website.

5. Data Storage and Security

  • Data is stored on secure servers with SSL encryption.
  • We do not store payment information such as credit card numbers. These are processed directly by the payment providers.
  • We apply physical, technical and organizational measures to protect data.
  • Data is retained for as long as necessary to fulfill the purposes of this policy or as required by law.
  • Despite the above, no security measure is completely invulnerable and we cannot guarantee complete protection against every possible threat.

6. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

  • Access right: know what personal data we hold about you.
  • Right of rectification: correct incorrect, inaccurate or incomplete data;
  • Right to erasure: request deletion of data, subject to legal retention obligations.
  • Right to restrict processing: restrict the way data is processed.
  • Right to opt out of marketing: unsubscribe at any time via the unsubscribe link in messages or by contacting us.

To exercise your rights, please contact support@berberinpatches.com. We will respond within a reasonable time.

7. Links to external websites

The website may contain links to external websites. This policy does not apply to them and the company does not control their content or privacy practices. We recommend that you read the privacy policy of each external website.

8. International Data Transfers

The company operates from Cyprus. Your personal data may be processed, stored or transferred to servers outside your country of residence, in countries where the level of privacy protection may differ. By making a purchase on the website, you consent to the above data transfer.

9. Protection of minors

The Site and Services are not directed to persons under the age of 18. We do not knowingly collect personal data from minors. If we find that we have received data of a minor, we will delete it immediately.

10. Policy Changes

The company may update this policy from time to time. Changes are effective from their publication on the website. Your continued use of the website after the policy has been updated constitutes acceptance of the changes.

11. Communication

For any privacy issue: support@berberinpatches.com.

© Berberine Patches. All rights reserved.